PRIVACY POLICY

Data Controller

Astriqs BV

Address: Pokmoere 28A, 9900 Eeklo (Belgium)

Email: info@astriqs.com

Website link: www.astriqs.com

VAT number: BE 1002.074.039

Privacy Policy

At Astriqs, we value your privacy and aim to be transparent about how we collect, use, and secure your personal data. This privacy policy explains what information we collect, why we do so, and what rights you have regarding your data. By using our website, you agree to this privacy policy.

1. Who are we?

Astriqs is responsible for processing your personal data as described in this privacy policy. If you have questions about how we handle your data, you can reach us at info@astriqs.com

2. What data do we collect?

We collect various types of personal data, depending on how you use our website and services. This may include:

  • Identification data: such as your name, email address, phone number, and postal address.
  • Transaction data: such as payment information and purchase history.
  • Technical data: such as your IP address, browser settings, and device information.
  • Usage data: such as information about how you use our website, including which pages you visit and for how long.

3. Why do we collect your data?

We use your personal data for the following purposes:

  • Service delivery: To process your orders, deliver products, and provide support.
  • Communication: To contact you about your account, orders, or requests.
  • Marketing: To keep you informed about our products, promotions, and news, provided you have given consent.
  • Website optimization: To improve the functionality of our website and personalize user experiences.
  • Legal obligations: To comply with our legal and fiscal obligations.

4. With whom do we share your data?

We only share your data with third parties when necessary to perform our services or to comply with legal obligations. These third parties may include:

  • Payment processors and logistics partners handling your orders.
  • IT service providers supporting our website and IT systems.
  • Marketing partners helping us personalize our communication and advertisements.
  • Government authorities, if legally required.

We ensure that these parties handle your data securely and confidentially and comply with applicable privacy legislation.

5. How long do we retain your data?

We do not retain your personal data longer than necessary for the purposes for which they were collected, unless we are legally required to retain them longer. The retention period varies depending on the type of data and its purpose of use.

6. Your rights

You have several rights concerning your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: If you believe your data is incorrect or incomplete, you can request that we correct it.
  • Right to erasure: In certain cases, you can request that we delete your data.
  • Right to restriction of processing: You can ask us to limit the use of your data.
  • Right to object: You can object to the use of your data for specific purposes, such as direct marketing.
  • Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights, you can contact us at info@astriqs.com. We will respond to your request within the statutory period.

7. How do we protect your data?

We take the protection of your personal data seriously and have implemented appropriate technical and organizational measures to secure your data against unauthorized access, loss, or theft.

8. Changes to our privacy policy

Astriqs reserves the right to modify this privacy policy at any time. We recommend that you regularly review our privacy policy for updates. Changes take effect as soon as they are published on our website.

9. Contact information

If you have any questions about this privacy policy or how we process your personal data, you can contact us via:

  • Email: info@astriqs.com.
  • Address: Pokmoere 28A, 9900 Eeklo (Belgium)

By using our website, you accept this privacy policy and the processing of your personal data as described herein.